Partners for the lifecycle of your battery assets

Lifecycle Solutions enable you to succeed in the energy transition. We optimize your system operations, guarantee its performance, and ensure long-term reliability of your assets.

Lifecycle Solutions

Performance-focused operation services

FlexGen’s Lifecycle Solutions team ensures the integrity and longevity of your assets by assisting, guiding, or fully controlling the operation of your battery site.

Remote Monitoring

FlexGen’s team of professionals can track the site with our remote, 24/7 monitoring, notifying your team if anything requires further attention.

Remote Support

Let us give you peace of mind with our operations team at the ready to support and provide fast issue resolution.

Preventative Maintenance

Let our maintenance professionals keep your storage assets performing at their peak

Performance Guarantee

Lifecycle Services provides asset owners with remote monitoring to view and chart site performance data.

Talk to an expert

Learn about how we can help your batteries on with 98% availability

Schedule a Consultation

Guaranteed optimal battery performance

FlexGen provides our customers with the peace of mind they need to focus on making their storage assets productive.

Remote Operations Center

From our state-of-the-art NERC-compliant lab in Durham, NC, we can take full 24/7 responsibility of your installation to ensure operational reliability.

Maintenance Services

Let our professionals keep your storage assets performing at their peak with less downtime and better control if your site goes down.

Augmentation Management

Optimize your facility now and for its full lifecycle with compatibility with nearly every hardware solution on the market.

Warranty Management

FlexGen can assist in hardware warranty claim investigation, coordination of suppliers, and scheduling of repair work.

Spare Parts Coordination

Let our service center house extra hardware parts for safety or allow our team to proactively upgrade parts for preventative measure.

Performance Guarantees

We guarantee optimized performance to protect your investment and secure your returns throughout the lifecycle of your project.

Experience the FlexGen advantage

FlexGen’s Lifecycle Services provide the tools, expertise and services you need to maintain your asset’s performance today and into the future.

Detect and monitor your fleet

Lifecycle Services provides asset owners with remote monitoring to view and chart site performance data.

Evaluate root causes

The Performance Engineering team evaluates root causes and trends to continually optimize the system.

Act on insights

Your Lifecycle field teams take action to ensure availability of 98%. FlexGen's sites regularly produce 22%-49% above market average in ERCOT.

Broad experience across multiple regions

From market entry strategies to market participation optimization, FlexGen’s expertise can help streamline energy storage operations and capture revenue.

Technical Support

Our battery experts are available to your team to resolve any issues

HybridOS™ software support
Remote chat support
Issue tracking
Responsive site troubleshooting

Remote Operation

Our experts in our Remote Operations Center (ROC) handle any issues

24/7 ROC support
Proactive site troubleshooting
Software upgrades
Expert site handling

Field Support

Enables EPC margin de-stacking and lower customer investment costs

On-site inspections
Site dispatch coordination
Preventative maintenance
Performance guarantees

The premier operating system for battery energy storage

The management of all our sites is fueled by our suite of HybridOS™ software