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You’ve spent months building your site and it’s finally operational! Now what do you do to keep that asset up and productive?
FlexGen’s LifeCycle Services provide the tools, expertise and services you need to maintain your asset’s performance today and into the future. Built on over 10 years of storage hardware and control experience, FlexGen provides our customers with the peace of mind they need to focus on making their storage assets productive.
We can track the site with our remote, 24/7 monitoring, notifying your team if anything requires further attention.
Let us give you peace of mind with our operations team at the ready to support.
Let our maintenance professionals keep your storage assets performing at their peak
Captures plant performance: You can’t manage what you can’t measure. LifeCycle Services provides asset owners with remote monitoring to view and chart site performance data.
Preventative Site Maintenance: Your asset will be around a long time. Preventative maintenance means less downtime and better control over when your site is down.
Fast issue resolution: FlexGen’s expertise in storage paired with our remote support and 24/7 Remote Operations Center means asset issues are often remotely identified and resolved more quickly.
Avoid regulatory issues: Knowing the role your storage assets have in the market and ensuring compliance will secure your relationship with your Independent System Operator.
Receive new incentive programs: Incentive programs will change. LifeCycle Services Agreements mean that updates to existing incentive programs will be provided automatically as part of your software updates.
Software Updates: HybridOS is constantly improving. Our automatic software updates mean that you will have access to future software usability and maintenance upgrades you need.
| Feature | Description | Functionality |
|---|---|---|
| View remotely generated data | ||
| Chart existing data | ||
| REMOTE MONITORING | Remote view of site data | Receive site events and alarms |
| Review historical data of site | ||
| Near real-time diagnostics of active or potential issues | ||
| Monthly report on site performance | ||
| Warranty management | ||
| REMOTE SUPPORT | Remote diagnostics of site issues | Issues tracking |
| Remote software support | ||
| Configuration Changes for some features | ||
| SOFTWARE UPDATES | Periodic update of HybridOS applications | New improvements for features already purchased |
| Updates for existing features that evolve like market services | ||
| State of Charge recalibration & cell/module rebalancing | ||
| PREVENTATIVE MAINTANANCE | On-site & off-site actions to avoid future issues | On-site inspections to identify items nearing end of life |
| Tracking site usage / use data to identify items nearing end of life |
Preventative maintenance keeps your asset running at optimal levels. A FlexGen certified Tech will be on site to maintain the asset.
View day-ahead dispatch, plan charge & discharge schedule. Charge during the low-cost hours & discharge during peaks.
Monitor asset performance. Comply with state & federal incentives. Regulate health of the battery to maintain maximum availability.
Contact Details
Phone : (855) 327-5674
Mail : info@flexgen.com
HQ Office: 280 S. Mangum Street, Ste. 150, Durham, NC 27701
Office: 302 E. Atlantic Ave., Suite 2B, Delray Beach, FL 33483
Battery Lab: 2175 Presidential Dr., Ste 100, Durham, NC 27703