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Proprietary monitoring technology
stack to pinpoint fault locations,
reducing on-site time to repair
Purpose built for the
unique needs of BESS
installations
A single point of Customer
contact for any and all technical
or operational questions
A single point of Customer
contact for any and all technical
or operational questions
Cybersecurity program based on
the frameworks of ISO27001 and
NERC-CIP
Patented data analytics
platform, HybridOS Analyze
enables predictive maintenance recommendations
Dedicated 24/7 support
via phone line and email
Understanding of battery energy storage operation nuances with project experience high demand markets
Proprietary monitoring technology
stack to pinpoint fault locations,
reducing on-site time to repair
Purpose built for the
unique needs of BESS
installations
A single point of Customer
contact for any and all technical
or operational questions
Cybersecurity program based on
the frameworks of ISO27001 and
NERC-CIP
Understanding of battery energy storage operation nuances with project experience high demand markets
Patented data analytics
platform, HybridOS Analyze
enables predictive maintenance recommendations
Patented data analytics
platform, HybridOS Analyze
enables predictive maintenance recommendations
OEM coordination and equipment commissioning
-> more resources and experience turning systems on
Favorable vendor relationships through MSA, repeat business, yield
improves TFA support and response times for BESS equipment commissioning
Extensive lessons learned library; FlexGen trouble shoots potential
problems before they arise as we have seen it all before
Pre-commissioning in the lab -> reduces potential for issues and reduces
resolution time in the field -> System level troubleshooting
Software algorithms speed up and de-risk commissioning
-> cell balancing, remote test operation
Track-record across markets and in ERCOT -> experience testing and
informing the test procedures for ancillary services
Our investment partners are committed to our clients, and our mission
OEM coordination and equipment commissioning
-> more resources and experience turning systems on
Favorable vendor relationships through MSA, repeat business, yield
improves TFA support and response times for BESS equipment commissioning
Extensive lessons learned library; FlexGen trouble shoots potential
problems before they arise as we have seen it all before
Pre-commissioning in the lab -> reduces potential for issues and reduces
resolution time in the field -> System level troubleshooting
Software algorithms speed up and de-risk commissioning
-> cell balancing, remote test operation
Track-record across markets and in ERCOT -> experience testing and
informing the test procedures for ancillary services
Our investment partners are committed to our clients, and our
mission
Here we monitor the health of your system through automated fault detection
HybridOS™ Analyze uses data from our Energy Management software for quick identification and alerting of anomalies on site, empowering maintenance staff.
This allows a small team to track real-time efficiency data and drive maintenance efforts at several locations – even if separated by hundreds of miles.
Automated Alerts
Real-time Reporting
Monthly Performance Reports
State of Charge & State of Health Tracking
Warranty Tracking
Remote Monitoring & Resolution
24/7 Remote Support
Configured Performance Dashboard
Hardware Warranty Management
Software Upgrades
Preventative Maintenance
Hardware Warranty Management
Production Validation
Deviation Insights
BESS Performance Guarantees
Revenue Check Meter
BESS Performance Guarantees
Preventative Maintenance
Warranty Corrective Maintenance
Contact Details
Phone : (855) 327-5674
Mail : info@flexgen.com
HQ Office: 280 S. Mangum Street, Ste. 150, Durham, NC 27701
Office: 302 E. Atlantic Ave., Suite 2B, Delray Beach, FL 33483
Battery Lab: 2175 Presidential Dr., Ste 100, Durham, NC 27703